At YoForex, we understand that circumstances may change, and you may need to cancel a service or product. We aim to make the cancellation process as straightforward as possible while ensuring fairness to all our users. Please review our cancellation policy below:
1. **Service/Product Cancellation:**
If you wish to cancel a service or product that you’ve purchased from YoForex, please contact our customer support team within [X] days from the date of purchase. We will process your cancellation request promptly.
2. **Refund Eligibility:**
Refunds for cancellations will be determined based on the terms of the specific service or product. Some services or products may be non-refundable, while others may have a partial refund policy. Please refer to the individual service or product details for refund eligibility.
3. **Cancellation Fees:**
In some cases, cancellation fees may apply, depending on the service or product. These fees, if applicable, will be clearly outlined in the terms and conditions associated with the specific service or product.
4. **How to Cancel:**
To initiate a cancellation, please reach out to our customer support team at [contact email/phone number]. Provide your order details and the reason for the cancellation, and we’ll guide you through the process.
5. **Cancelled Services/Products:**
Once a service or product is canceled, access to it will be revoked. Please make sure to save any relevant data before initiating the cancellation, as we won’t be able to retrieve it after cancellation.
6. **Changes to the Cancellation Policy:**
YoForex reserves the right to modify or update this cancellation policy from time to time. Any changes will be communicated on our website, and the revised policy will apply to any cancellations made after the effective date of the update.
We value your trust in YoForex and strive to provide transparent and fair policies. If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us.